FAQs

Registration

You don’t need any medical certificate to participate in the Harmony Geneva Marathon for Unicef.

Was your registration confirmed but you are now unable to return to amend your details? Contact us via email at [email protected] with the subject: PAYMENT PROBLEM

Contact us via email at [email protected] with the subject: REGISTRATION FORM PROBLEM and sending a screenshot of your issue alongside a detailed description.

You can resend the confirmation email on your profile.

Did you us an email address that you check regularly?

In some cases, confirmation emails can occasionally be filtered into your spam/junk mail, please check these inboxes first.

If this is not the case, email us with the following information: Name, Surname, Date of Birth, email address used at the registration and another email address that you are using frequently. We will then send you the confirmation email again.

If you wish to change your challenge this is indeed possible under certain conditions :

  • For a cheaper challenge: email us at [email protected] but please note that no reimbursement will be made.
  • For a more expensive challenge: email us at [email protected] and we will change your distance. Please note that you might pay the price difference. Once the payment done, your new registration will be validated and you will receive a confirmation email.

You can find the challenge slot you have chosen in your runner’s area.

This time slot can be modified, but you will only receive a one-time confirmation email reminding you of the day and time you chose for your challenge.

That is why, if you modify it several times, we invite you to go to your runner’s area to easily find this information.

  • Log on into your runner’s profile and click on “edit my entry”. For more specific changes, such as the name on your bib, contact us at [email protected]
  • PLEASE NOTE THAT NO BIB TRANSFERS ARE ALLOWED

  • If you paid for the cancellation insurance at the time of registration, you can ask for a refund (no justificative will be asked) by logging onto your runner’s profil with your registration code and email
  • IMPORTANT: you can only subscribe to the cancellation insurance at the time of registration, and until April 30th. Please refer to the event rules for more details.
  • If you did not pay for the cancellation insurance at the time of registration, we won’t refund your registration fee.

All registrations are personal and final, none can be reimbursed, or transferred to another year or another individual.

Group / Team

If you would like to create a group, please contact us to [email protected]

To take part in the team challenge you must register a team of at least 3 runners on the same challenge. (There is no maximum number). The team ranking will be based on each team’s best three runners times.


During the registration process each runner must indicate which team ranking they want to participate in and enter their team name in the ‘Team’ box. Team rankings are available for Family and Friends/Corporate/Club/Universities and Schools.

If a team is already registered and you wish to join it, write the first letters of this team in the team research area, an automatic suggestion will offer you team name related to your search.

D-day

During the whole month of May, all Thursdays, Fridays, Saturday and Sundays :

- La Genevoise #LikeAGirl by Always : start and finish at the Jardin Anglais (open to women and men)

- 10 km Running, Walking et Nordic Walking : start and finish at the Jardin Anglais

- Half-marathon :start and finish at the Jardin Anglais

- Marathon : start and finish at the Jardin Anglais

Bibs will be collected for all challenges according to the date and time slot chosen. Please note that once you have collected your bib, you will have to start your challenge so that your time is recorded.

Location : Hôtel Métropole, Quai du Général-Guisan 34, 1204 Genève

Time: from 6.00 am to 7.29 pm (every Thursday and Friday) & from 8.00 am to 7.29 pm (every Saturday and Sunday)

Documents to take with you :
- BIB coupon (sent by email)
- Identity document (a copy will be accepted)

You can run in the time slot you selected when you registered.

Departures are every half hour, from 6am to 7.29pm on Thursday and Friday and from 8am to 7.29pm on Saturday and Sunday.

Please note that arrivals after 8pm will not be registered!

For this 2021 edition, there is no time limit.

However, the last starts are at 7.29pm and if you finish your challenge after 8pm, your time will no longer be taken into account as the challenges will be closed.

I contact the organisation at the following email address: [email protected]

before the start of the challenge

Official Timekeeper

Official Timekeeper
UNICEF
Canton de Genève
Ville de Genève
Chêne-Bourg
COMPRESSPORT
Generali
Hôpital de La Tour
P&G
SIG
Harmony